IT-HDA
IT Help Desk Attendant
IT Help Desk Attendant
Skill programme for IT help desk attendant roles.
Certification: NCVET
Examination: As per NCVET / programme assessment norms
Modules / Syllabus
- Computer basics
- Help desk processes
- Troubleshooting fundamentals
- Customer support
Career Opportunities
- IT Help Desk Attendant
- IT Support Executive
Fees are based on the institute brochure and should be confirmed with the branch before admission. Where a fee is not confirmed, please contact the institute.
Eligibility
- Contact the institute for eligibility details.
Curriculum
Module 1
Syllabus topics (brochure)
Computer basics
Help desk processes
Troubleshooting fundamentals
Customer support